In this he pointed out that many companies-from Dell to Toyota to Southwest airlines-have flourished not because of what they do but because of how they do it.

文中，他指出，而是因为他们是如何做到这一点，戴尔、丰田西南航空等许多公司蓬勃发展不是因为他们做什么，而是因为他们怎么做。