"Convergence really means the freedom for consumers to use any service under any circumstances they choose to," says Ben Verwaayen, the boss of BT.

“融合真正的含义，对于消费者来说就是他们可以在任何情况下自由选择任何一种它们所想要的服务”。英国电信的老板本·费尔·维恩这样说。