It found that the Internet has increased people "s service demands and is eroding the classic British trait of patience as more than half admitted they lose their temper quicker than ever before."

该调查发现，互联网增加了人们对服务的要求，使得英国人逐渐失去了其有耐性的传统品质，超过一半的英国人承认他们比以前更容易发脾气。