Possibly the agent sought cachet services from condor and the zeppelin company to further legitimize Uruguayan dispatches via the graf zeppelin or tried to ensure future contracts and mail service.
Delacroix's enthusiasm for the medium can be sensed in a journal entry noting that if photographs were used as they should be, an artist might "raise himself to heights that we do not yet know".
Thus senior IBM people in the sales channel probably bear some responsibility for helping the client get into this mess, but blaming either DB2 or IBM's technical people for it is likely to be wrong.
When a religious leader started chanting with echoes bouncing off the stonewalls over and over again, it must've seemed like a whole chorus of other voices, spirits of Gods maybe, joining in.
For example, you may decide that you would like your boyfriend to invite lots of friends and family to celebrate with you, whereas he may prefer a quiet and more understated affair for his.