Hagel says we have designed jobs in the U.S. that tend to be "tightly scripted" and "highly standardized” ones that leave no room for "individual initiative or creativity".

哈格尔说，在美国，我们设计的工作往往是“照本宣科”和“高度标准化”的，没有给人们留下一丁点发挥个人主动性和创新的空间。